Frequently asked questions

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We have been designing and making our own jewellery for 16 years. It is available to buy on-line or by visiting our Corbridge shop to view the whole collections.
Yes, it is not uncommon for customers to ask us to take out existing gemstones from old rings and pendants to make a new modern pieces which they can wear.
Rhodium plating is a coating of white metal usually applied onto 18ct white gold to make it look even whiter. Rhodium is a member of the platinum family, it is a common process and will usually require re -plating after a period of 2 years depending on wear.
Platinum is the purest of all precious metal used in jewellery. It is also used at a standard of 95% pure compared to 18ct gold which is 75% pure. Platinum is a heavy metal twice as dense as silver so a wedding ring in platinum will feel much heavier. Rarity, up to 70 times rarer than gold it takes more time and effort to extract platinum from mines. 
 we are open 10-5pm Monday to Saturday. We are closed on Sundays and all Bank holidays. We are also closed between christmas and New years Day.
Yes. We repair and restore all Saunders & Pughe jewellery. Basic repairs on other items are carried out on the premises. We use a specialist for all other repair work. Repairs usually take between 5 to 10 days to be returned depending on the nature of repair. 
We change all batteries from our range of Skagen Design watches on the premises. We can change batteries on other models which have a water resistance up to 5 bar. For any watch above 5 bar we would advise you to take it to a watch repair specialist as it would require pressure testing.