read these terms and conditions carefully. By using this web site, you agree to
be bound by the terms and conditions described below.
and conditions govern your use of, and any purchase from, the Saunders &
Pughe web site, and constitute a contract between you and Saunders & Pughe.
Saunders & Pughe reserves the right to change or modify any of these terms
and conditions at any time, and in its sole discretion. Any changes or
modification will be effective immediately upon posting of the revisions on
this site. Therefore, you should check before making a purchase.
Product availability and pricing
Our aim is to
send you your order quickly and efficiently. Most pieces are available for
despatch within 2 to 5 working days. However, please remember thatsome of
the pieces will have to be individually made, just for you, and therefore
delivery may take between 4 to 6 weeks. If you require something that bit
sooner, or to meet a special deadline, then please email us at firstname.lastname@example.org
to discuss your particular requirements.
quoted in Sterling
and include Value Added Tax (VAT). In the unlikely event that a piece of
jewellery is incorrectly priced we reserve the right to correct any and all
errors when they do occur but we cannot honour inaccurate or erroneous prices.
If a product's listed price is lower than its actual price, we will, at our
discretion, either contact you for instructions before shipping the product or not
accept the order and we shall notify you of such a situation.
the nature of Gold and Silver we reserve the right to change our prices without
notice. We apologise for any inconvenience that this may cause. If you have any
questions, please do not hesitate to contact us at email@example.com or call 01434633302 from
the United Kingdom
(+441434633302 from Overseas)
Price Reductions & Promotions
& Pughe, we always offer the best value, so it is our policy not to have price
reductions or sales promotions.
UK & International
made through our website may be shipped to addresses in the United Kingdom,
Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain and Sweden.
We are unfortunately
not able to ship to other countries.
Value Added Tax
All prices on
this website include VAT. The VAT amount is that attributable in the UK when the
contract is made.
The UK VAT
Retail Export Scheme which allows the VAT amount to be reimbursed to customers
when they purchase goods in the EU and then export them outside the EU.
However, orders from Saunders & Pughe are ineligible for the VAT Retail
Export Scheme because Saunders & Pughe is an internet-based mail-order
company and is ineligible to participate.
convenience, we offer the following payment methods:
cards: using your Visa, MasterCard, credit card through the medium of
PayPal, which is a secure and safe way of making payments, and uses a
secure server medium.
wire: Arrange payment through your bank
insure each order. That means that your order shipment is always risk-free. For
added security, a signature may be required upon delivery of your orders.
Please make arrangements for someone to be available at the shipping
destination to sign for receipt.
Alternate Shipping Addresses
prefer, we can ship your order to an address other than your billing address.
As a security precaution, you may find that your alternate shipping address be
on file with your credit card company. This step helps protect you from
fraudulent charges to your credit card.
& Pughe, we make every attempt to ensure that our online catalogue is as
accurate and complete as possible. In order to give you the opportunity to view
our products in great detail, some products may appear larger or smaller than
their actual size in our photographs; and since every computer monitor is set
differently, colour and size may vary slightly.
So, if for any reason, you are not satisfied with the jewellery that
you have purchased, you may return the unused goods to us in perfect condition
in the original packaging, within 14 days of purchase. The return of any goods
will be your responsibility and at your risk, and we advise you take out your
own insurance. We will be happy to offer you an exchange or refund for
jewellery returned. However, for reasons of hygiene, earrings are
Policy on Conflict Diamonds
& Pughe, we only purchase diamonds through the largest and most respected
suppliers who, like us, proudly adhere to and enforce the standards established
by the Kimberley Process, an international system that polices the trade of
diamonds to ensure they are from sources free of conflict.
not to forward your personal details to another person or body, in accordance
with English Law.
circumstances shall Saunders & Pughe be liable for any lost income, profits
or wasted expenditure or indirect or consequential loss of any kind, regardless
of the form of action, whether in contract, or tort (including negligence).
and conditions and your use of this site will be governed by and construed in accordance
with the laws of England and
Third Party Content
& Pughe may provide links to web pages and content of third parties
("Third Party Content") as a service to those interested in this
information. Saunders & Pughe does not monitor or have any control over any
Third Party Content or third party web sites. Saunders & Pughe does not
endorse any Third Party Content and can make no guarantee as to its accuracy or
& Pughe does not represent or warrant the accuracy of any information
contained therein, and undertakes no responsibility to update or review any
Third Party Content. Users use these links and Third Party Content contained
therein at their own risk.
Terms and conditions updated on
January 16, 2010