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Saunders & Pughe are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us using the link on the Contact Us page.
Our Contact details:
Saunders and Pughe Limited
32 Hill Street
Corbridge
Northumberland
NE45 5AA
United Kingdom
Phone: 01434 633302
Fax: 01434 633639
Email: shop@saundersandpughe.com
VAT registration Number GB 698 9900 51
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Making A Purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept all major debit and credit cards with the exception of American Express and Electron. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Orders up to the value of £40 will be dispatched via Royal Mail Recorded Delivery. Orders over £40 will be dispatched by Royal Mail Special Delivery. Both delivery methods will require a signature upon receipt. |
| Delivery Schedule We will normally dispatch your order to you in 10 working days . |
| Back Orders If your item is not in stock, we will back order for you and dispatch as soon as possible. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included in the price shown. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Privacy Policy Saunders & Pughe do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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Saunders & Pughe Limited. Company Number 05430079. Registered Address: Chad House, 17 Farway Gardens, Codsall, Staffs, WV8 2QA. |
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